Q: What is VNA Homecare Options?
A: VNA Homecare Options is a managed long term care (MLTC) Medicaid plan which provides care to people who wish to remain in their homes, and who are 18 or older. VNA Homecare Options covers a broad scope of services, including home, community and nursing home based care. We’ll provide you with a specially designed plan of services, and we’ll offer you a choice as to where and how you get the help you need to stay at home. We work with you and your physicians to coordinate your in-home care. Because it is a part of VNA Homecare, VNA Homecare Options is able to provide a full range of services so you receive all the care you need at home.
Q. Who is eligible for VNA Homecare Options?
A. You are eligible for VNA Homecare Options if the following criteria applies to you:
- You have a chronic illness or disability that makes you eligible for services usually provided in a nursing home;
- You are able to stay safely at home at the time you join the plan;
- You are expected to need long term care services for at least 120 days from the date you enroll;
- You meet the age requirement of the plan;
- You live in the area served by the plan;
- You have or are willing to change to a doctor who is willing to work with the plan; and
- You have a way of paying that is accepted by the plan, such as Medicaid/Medicare.
Q. Will I be able to get all the care I need all in one place?
A. Because VNA Homecare Options is a part of VNA Homecare, Central New York’s premier homecare service provider, you’ll be able to get all the care you need, all in one place. We’ll give you the options you need to manage your health care. Our one-stop care coordination means that you’ll be able to focus on your health and wellness.
Q. Will I be able to keep my current physician and other healthcare providers?
A. With VNA Homecare Options, there’s no need to change your primary care physician and other healthcare providers. We work with a vast network of physicians and providers, so you’ll be able to maintain a relationship with the caregiver you choose.
Q. Transportation to and from appointments can be a challenge for me. Can VNA Homecare Options help?
A. Managing your health care is easier with VNA Homecare Options, because we not only provide quality in-home care, but also transportation to and from medical appointments. So whether you need to see your primary care physician or another health care provider, we’ll coordinate your appointment – and make sure you arrive there safely.
Q. How do I enroll for managed long term care services through VNA Homecare Options?
A. We make the enrollment process as simple as possible. Our knowledgeable enrollment specialists will work with you and will explain your membership in VNA Homecare Options to you. You can easily contact us by calling us at 1-888-477-HOME (TTY/TDD: 711), or by filling out our convenient form on our website.
Q. Do I have to enroll in VNA Homecare Options?
A. Please remember, your membership in VNA Homecare Options is strictly voluntary, and you can choose to end your membership at any time.
Q. Where can I learn more about VNA Homecare Options?
A. Please feel free to explore this website to learn more about VNA Homecare Options. To find out more about how VNA Homecare Options can help you manage your care and stay safely in your home, contact us at 1-888-477-HOME (TTY/TDD: 711), and one of our friendly, caring representatives will be happy to assist you.